We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
Many changes have been made for the health and safety of our patients and team members to comply with the California Department of Public Health’s dental office recommendations. The following changes include, but are not limited to the following:
Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. View these new Covid forms here on our website.
We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We ask that patients please wear a face mask or cloth face covering before entering the building and then you will be asked to please remove it by your provider during the appointment and to replace it afterwards.
The operatories themselves will have upgraded devices for cleaning the air and eliminating aerosols and we will wipe down all commonly touched areas including door handles, arm rests, and counter tops between each patient.
All staff members (with the exception of the front desk) will wear additional personal protective equipment to help increase the safety of everyone who walks in our door.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make or reschedule a cancelled appointment due to the coronavirus pandemic, please call our office at 707-746-1234 or visit our appointments page here on our website.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Sincerely, Dr. Scott Swoboda, DDS and Team
Notice Of Temporary Closure
Updated April 6, 2020
We have extended our closure through April 10th and possibly longer. An office team member will be in contact with you to reschedule your appointment if our temporary closure is extended beyond this date. Stay safe and healthy! See you on the other side!
NOTICE OF TEMPORARY CLOSURE Our top priority is the health and well-being of our patients, families, staff and community. In this unprecedented time, we are deeply committed to keeping everyone safe.
In light of the evolving pandemic and out of an abundance of caution, we have decided to close our practice on a temporary basis. We believe that this closure will allow us to more effectively evaluate this dynamic situation and assist in following the CDC's guidance on social separation.
There WILL be a dentist on call in the event of a dental emergency. If you think you might need to see a dentist during the temporary office closure, please view this flyer to the right from the American Dental Association. Should you require emergency dental care, please call or message our office as you normally would and one of our dentists will contact you.
We did not make this decision lightly. A great deal of care, research and planning guided our decision. We will continue to evaluate the situation as it evolves and determine on a weekly basis when it is appropriate for us to return to our normal business hours.
Again, please understand that we are making this decision with the health and well-being of our patients, our families, our team and our community in mind.
We wish all of you continued health and strength during this challenging time.
If you have any questions, comments, or concerns, please contact us here, or via email at firstname.lastname@example.org or call us at 707-746-1234.
Thank you and stay safe and healthy during this time. And please stay home if you don’t need to be out! Sincerely, Dr. Scott Swoboda, DDS and team.